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Frequently Asked Questions
Shipping & Delivery
We ship to over 50 countries worldwide, dispatched from our US fulfillment center.
Orders are processed within 1–3 business days. Once shipped, US orders typically arrive in 5–7 business days (standard), 2–3 days (expedited), or the next business day (overnight). International delivery usually runs 7–30 business days depending on destination. You'll get a tracking link as soon as your order ships.
Possibly. Orders shipped outside the United States may be subject to import duties, taxes, or customs fees set by your local authority. These aren't included in your order total and are the recipient's responsibility — check with your local customs office if you're unsure before ordering.
If you catch it fast, yes. Email us at contact@aromiqhyperscented.com right away with your order number and the correct address. We'll do our best to update it before your order ships, though we can't guarantee changes once it's entered fulfillment.
Email contact@aromiqhyperscented.com within 14 days of the expected delivery date with your order number (and photos, if something arrived damaged). We'll open a carrier investigation and make it right with a replacement or a full refund.
Returns & Refunds
We offer a 14-day return window from the day you receive your order. Items must be unopened, unused, and in their original packaging, with proof of purchase.
Email contact@aromiqhyperscented.com to request a return. Once approved, we'll send you a shipping label and instructions. Please don't send anything back before requesting a return, as items sent without one can't be accepted.
Once your return is received and approved, refunds are issued to your original payment method within 10 business days. Your bank or card provider may take a little longer to post it. If more than 15 business days pass with no sign of it, email us and we'll look into it.
We don't process direct exchanges — the fastest way is to return your original item and place a new order for the scent you'd like instead.
Using Your Pods
Drop one pod straight into the drum before your clothes — no measuring, no mess. One pod is one full wash, and it's compatible with HE and standard machines.
Our 20-count bags give you 20 full washes. If you do laundry often, our 60-count bags stretch to 60 washes.
Every pod is a 4-in-1: 8X concentrated enzyme cleaning power, a built-in fabric softener, a true odor eliminator, and a perfume-grade fragrance with Motion-Release Technology — all in one pod, nothing extra to buy.
That's the idea behind Motion-Release Technology — the fragrance is designed to fuse to fabric fibers and release again with movement and friction throughout the day, not just once at wash time.
Yes — the 8X concentrated enzyme formula is built to tackle the stains that show up most: grass, wine, blood, and oil.
Ingredients & Safety
A concentrated blend of enzyme cleaners, a built-in fabric softener, and perfume-grade fragrance oils — vegan, dye-free, and cruelty-free, with no unnecessary extras added.
Our pods are dye-free and formulated without many of the common irritants found in mass-market detergents. If you have specific sensitivities or allergies, we'd recommend reviewing the ingredient list or reaching out to us before your first wash.
Keep the bag sealed between uses and store it in a cool, dry place out of direct sunlight — and always out of reach of children and pets, like any concentrated detergent product.
Scents & Ordering
It depends on the mood you're after — take our scent quiz, or browse the collection, where every scent is broken down by its top, heart, and base notes.
Yes — add as many scents and bag sizes as you like to your cart in a single order.
Popular scents are restocked regularly. Check back on the product page, and follow us for the latest — we'll flag it there if it's a limited first-edition run.
We're happy to help — reach out any time at contact@aromiqhyperscented.com or through our contact page.